View the Current Disaster Response Reports

What will you do when disaster strikes?

If your customers are using the AT&T network, we've got you covered.

AT&T is experienced in responding to emergency situations. Hurricanes. Floods. Ice and snow storms. Regardless of the situation, AT&T is ready with the resources to minimize network downtime, putting your customers back to work. When disaster strikes, AT&T springs to action with specialized centers for coordinating restoral efforts and keeping you and your customers informed of the progress.

Put your customers at ease ...
by backing up their service with AT&T's resources for maintaining service during disaster situations. AT&T has mobile restoration equipment in each AT&T district sufficient to meet day to day needs. In addition, AT&T maintains regional pools of mobile equipment at key locations across the nine states. 1200 Emergency generators are stationed in five strategically placed pools located in our region. These generators can be on-site at any location in AT&T's territory within 24 hours of an emergency.

And there's more.
Within 24 to 48 hours, AT&T can deploy portable SLC-96 (Subscriber Line Carrier) cabinets, portable microwave radio systems, D4 channel banks and BETRS (Basic Exchange Telephone Radio Systems). These systems are capable of restoring service from a single line up to a DS3 and are ready for deployment anywhere in AT&T territory. As if that wasn't enough, sets of 1.7 GHZ Fiber Terminals, capable of restoring up to 36 DS3 circuits, can be on site and operational within 72 hours.

Now we've taken it even further
In a disaster you need answers. For you. For your customers. Now you'll have them. We've created a special area to keep you informed of restoral efforts. Our Disaster Response Area provides you with the details your customers want. What's affected — what's being done, when will service be restored. These are the questions, the Disaster Response Area provides the answers.

Enter the Disaster Response Area.