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- Account Teams
- Billing and Collections Group
- Customer Service Centers:
   . CSM
   . CWINS
   . LCSC
   . PM
   . CISC

- Escalation Lists
   . CWINS
   . Complex Resale Support Group

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- Operator Services
- Resold Services
- Professional Services
- Unbundled Network Element - UNE
Forms
Reports and Systems
- BellSouth Interface Registration Tool (BIRT)
- Circuit Provisioning Status System (CPSS-TA)
- CLEC Service Order Tracking System
- Common Access Front End (Login Required)
- Daily Operational Reports
 (PON, PF, Loss Notification, COSMOS)
- Performance Measurement Reporting
 (PMAP)
Guides & Technical References
Do You Want to Become a CLEC?
- Brochure
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- Resale Agreement
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Other Links:
- BellSouth Interface Implementation & Testing Web site
- CCP (Change Control Process)
- OSS (Operational Support Systems)
- Industry Links
- Disaster Response Information
- NPA-NXX
- BellSouth Interconnection Website URLs for CLEC-Related Sites