Service Order Accuracy Workarounds Guide

The Service Order Accuracy Workarounds Guide provides information on the Service Order Accuracy measure. It contains a list of all workarounds coded into the Service Order Accuracy mechanization solution. This list is updated on a monthly basis.

Service Order Accuracy Feature Detail List

The Service Order Accuracy Feature Detail List contains a list of the USOCs that BellSouth will test for Feature Detail in the Mechanized Service Order Accuracy metric. The Feature Detail on USOCs not specified will not be tested. This list will only be updated on an as needed basis.