AT&T® Premises Service provides to Wholesale customers pre-approval for the installation of non-regulated Basic and Non-Basic inside wiring and jacks during the installation or maintenance of our Wholesale Products and Services.
By subscribing to AT&T Premises Service, our AT&T technicians perform inside wire and jack installation work at the Wholesale customers' end user premises - the end-user's side of the network interface or demarcation point - during the installation or repair of a AT&T Wholesale Product eliminating supplemental service orders and incomplete installation while reducing truck rolls for AT&T and the Wholesale Customer.
AT&T® Premises Service is available where your end-user is served by DS0/1/3, SL1/2, 1FR/B or Switched Port Loop Combination level service. When your end user requests inside wiring or jack work, AT&T's technicians will verify your status as a APS subscriber and then complete the requested work. AT&T will bill you directly on a Customer Record Information System (CRIS) bill. There's no hassle to your customer and no unnecessary delays.
AT&T® Premises Service covers both Basic and Non-Basic Inside Wire Installation. Inside Wire Rates, service descriptions, definitions and service specific stipulations are located in the Non-Regulated Services - Pricing section of each State tariff.
Benefits
AT&T® Premises Service provides cost containment, quality customer service and new revenue opportunities and is your one-stop for installation and maintenance services-with no risk or additional investment. You are able to pass through the low priced installation charges, or mark them up for a stronger bottom line. Supplemental service orders and third-party truck rolls cost time and money. AT&T® Premises Service helps eliminate both and puts that money back into your pocket. In addition, AT&T Premises Service reduces turn-up time, and offers a more
consistent and reliable service experience for you and your end-user. Your end-users deal with one technician, one time.
Contact
For more information regarding AT&T Premises Service, contact your AT&T Account Manager.
Once you have talked with your AT&T Account Manager, click here to download the AT&T ® Premises Service Subscription Data Form. All you have to do is complete data, then submit the form to the email address listed on the form.
