CG-STUG-001 Issue 1.28-August 4, 2006

The Change Control Process (CCP) is a process by which BellSouth (BST) and Competitive Local Exchange Carriers (CLECs) manage requested changes to the BellSouth electronic and manual local interfaces.

Following are the electronic interfaces supported by this process:

• Local Exchange Navigation System (LENS) An online, interactive, menu driven system that permits subscribers to perform pre-order and firm-order inquiry functions and/or process requests for various products, features and services.
• Electronic Data Interchange (EDI) The process of exchanging business documents between trading partners using a computer-to-computer application over a communications path.
• Telecommunications Access Gateway (TAG) Provides an electronic gateway interface, or a machine-to-machine interface, for the bi-directional flow of information between BellSouth's Operational Support Systems (OSS) and CLECs. TAG is BellSouth's CORBA based API application for pre-ordering and ordering.
• Trouble Administration Facilitation Interface (TAFI) A rules based computer system for automated trouble receipt and screening of residence and business customer service problems with non-complex, plain old telephone service (POTS).
• Electronic Communications Trouble Administration (EC-TA) Local A machine-to-machine solution for the administration of end user trouble reports submitted by CLECs to BellSouth.
• CLEC Service Order Tracking System (CSOTS) Provides CLEC service order information from the BellSouth Service Order Communication System (SOCS) for CLEC service orders via a Web interface.

• BellSouth System Outages (LENS, TAG, EDI, TAFI, EC-TA, CSOTS) - A system is totally unusable or there is degradation in an existing feature or functionality within the interface.
• Regulatory Changes - Federal Communications Commission (FCC) or state commission mandates
• Industry Standard Change - Changes based on newly agreed upon telecommunications industry guidelines
• BellSouth Initiated Change - Change requests initiated by BellSouth
• CLEC Initiated Change - Change requests initiated by CLECs
• CLEC Impacting Defects - A problem discovered in either a production version of an application interface or in documentation

The CCP Website is located at: www.interconnection.bellsouth.com/markets/lec/ccp_live/index.html
Change Control

The following information is available:

• Carrier Release Notifications - Notifications of changes that are within CCP's scope
• Release Status - Tentative release schedule and status
• Change Request Log - Provides a status of change requests
• Defect Notifications - Notifications of validated defects submitted by either CLECs or BellSouth
• Change Request Forms (Electronic) - Forms used to communicate to the Change Control Management Team (CCMT)
• System Outage Notifications - System outages identified by interface
• Process Documents - A copy of the CCP document
• Meeting Notification and Minutes - A schedule of upcoming meetings and minutes from previous meetings