CHAPTER 3.0 - Overview of Start-Up Process

3.1 Overview of Start-Up Process

After contract negotiations between BellSouth and the CLEC are completed, the Advisory Team will contact the CLEC to initiate the CLEC Start-Up process. This involves establishing the new CLEC's Master Account with BellSouth for billing purposes and completing all required CLEC pre-ordering documentation. The Advisory Team will provide an activation kit with instructions and forms for the CLEC's completion and submission to BellSouth.

The CLEC may contact the Advisory Team at 888-560-CLEC prior to the execution of an agreement to receive additional information concerning operating as a CLEC in the BellSouth region. Once the CLEC has established a Master Account and completed the CLEC Start-Up process prerequisites, the CLEC will be assigned to a BellSouth CLEC Care Team and/or Account Team as appropriate. The Account Team supports CLECs planning to order premium and complex resale products. The CLEC Care Team supports CLECs planning to order simple resale and UNE products. A representative from the appropriate team(s) will contact the CLEC to advise them their Account Team/CLEC Care Team assignment(s). These teams will be the CLEC's initial source of information and direction with BellSouth following the completion of the Start-Up process.

The Start-Up process can be divided into five phases:

Initial Contact
Planning
Technical Implementation
Technical Implementation/End-to-End Testing
Support for CLECs Utilizing OSS

The following table provides an overview of the major activities that will take place during each phase, and in turn, during the Start-Up process as a whole. The activities are listed in the approximate order they will occur; however, the listing is intended to provide a general process flow rather than an exact timeline. These activities may evolve in a different order for each CLEC/BellSouth relationship. Also, some activities may not be applicable to all CLECs.

Table B. Overview of Start-Up Processes

I. Initial Contact	II. Planning	III. Technical Implementation	IV. Technical Implementation / End-to-End Testing	V. Support for CLECs Utilizing OSS
Initial Contact with BellSouth Become familiar with content of BellSouth Start-Up Guide Sign contract with BellSouth	Initial Welcome and Business Meeting Contract Review Meeting CLEC Account Establishment Complete appropriate forms and actions in the BellSouth Start-Up Guide BellSouth assigns an Account Team or CLEC Care Team to CLEC, as appropriate	Technical Implementation Meeting Submit signed activation letter for Line Information Database/Optional Daily Usage File (LIDB/ODUF) options, as appropriate Contact BellSouth Advertising and Publishing Company (BAPCO) for appropriate documentation BellSouth follows up with BAPCO for signed agreement BellSouth verifies that all information, certification, contracts, credit check, and deposits are complete BellSouth verifies "Q" account has been established Meet with Enhanced Billing Services (EBS) group BellSouth outlines training options with CLEC Electronic Communications Support Group confirms understanding of connectivity process for Operational Support Systems (OSS)	Letter of Authorization (LOA) is processed to set-up Local Exchange Navigation System (LENS) profile, as appropriate Complete End-to-End testing with BellSouth using Electronic Document Interchange (EDI), as appropriate Complete End-to-End testing with BellSouth using Telecommunications Access Gateway (TAG), as appropriate	[bull] Customer Support Manager assists CLEC with Pre-Ordering and Ordering processes, as appropriate