CG-STUG-001 Issue 1.28-August 4, 2006

The following items are some of the major activities CLECs are required to complete in order to begin business with BellSouth as a Local Exchange Carrier. The list is not meant to be exhaustive, but provides an overview of the start-up actions to be taken. For further detail on the Activation requirements, please see the Activation for Resale and Facility-based CLECs section of this guide.

Activation Requirements

Obtain PSC/PUC Certification

Complete a Credit Application

Establish a "Q" Account

Provide Proof of Tax-Exempt Status (if applicable)

Obtain an Operating Company Number (OCN)

Sign a Resale Agreement with BellSouth (in states with no approved state tariff)

Sign a Blanket Letter of Authorization

Complete CLEC Misdirected Call Contact Number Form

Initiate Line Information Database Contract Negotiations (an optional agreement)

Obtain a CLEC Customer Name and Address Information Code

Obtain an ACNA/CIC (for Facility-Based CLECs and Access Providers only)

Complete and Return Form RF-6620 - Certification of Universal Service Exemption

The following table provides an overview of the key roles the CLEC plays and the responsibilities the company has in its relationship with BellSouth. Please note that some activities may not be applicable in all CLEC/BellSouth relationships.

CLEC Roles & Responsibilities

Provide customer service to end-users

Maintain all end-user records

Serve as the end-user's single point of contact regarding the BellSouth products and services resold

Provide end-user maintenance and repair which includes outside wire moves / rearrangements

Provide billing to end-users

Handle all marketing/sales support for end-users

Establish end-user pricing

Become knowledgeable of all information provided by BellSouth to CLECs on the BellSouth Interconnection Services Web site

Attend appropriate BellSouth training classes

Review ordering performance data and action programs with BellSouth