CG-STUG-001 Issue 1.28-August 4, 2006

Basic Service Features

The BellSouth Operator Systems Branding feature provides a definable announcement to CLEC end-users using Directory Assistance/Operator Call Processing prior to placing them in queue or connecting them to an available operator or automated operator system. This feature allows the CLEC to have its calls branded with the CLEC name.

BellSouth offers three service levels of branding to Facility-based CLECs ordering Directory Assistance and/or Operator Call Processing:

• Service Level 1 -BellSouth Branding
• Service Level 2 - Unbranded
• Service Level 3 - Custom Branded

Unbranding is the default service level. All service levels require the CLEC to order dedicated trunking from its end office(s) or POI to the BellSouth TOPS switch.

Customized Branding includes charges for the recording of the branding announcement and the loading of the audio units for front end, back end, and 0-automation branding. The recording and loading charges are non-recurring unless the CLEC elects to change the recorded name or requires access to additional locations. Customized branding is limited to the CLEC name.