CG-STUG-001 Issue 1.28-August 4, 2006

LENS is an on-line, interactive, menu driven system that permits subscribers to perform pre-order inquiry functions and process requests for various products, features and services currently offered by BellSouth. CLECs can use LENS for either new service (no existing telephone number) or the transfer of existing service to the CLEC. The CLEC is also able to view Firm Order Confirmations (FOC), Completion Notices (CN), and LSR errors. CLECs using LENS can cancel pending orders or change due dates on pending orders that have been placed via LENS. For more information about LENS, the CLEC should contact its Account Team/Local Contract Manager representative or review the Customer Guides section of the BellSouth Interconnection Services Web site at: http://www.interconnection.bellsouth.com/reference_library/guides/html/lens_tafi.html
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