UG-BDRG-001 Issue 2-April, 2005

BellSouth is responsible for populating the BellSouth Adjustment Response Section. After comparing the dispute claim against its records, BellSouth makes a decision to accept or deny the claim. This section provides the carrier with information.

Note:
* For disputes submitted electronically (eBAR) see Electronic Billing Adjustment Request (eBAR) section.

The links below provide additional information on the fields contained within the Billing Adjustment Response Section of the BAR.

Field Number	Field Name
24	$ Amount Disputed
25	$ Credit
26	$ Debit
27	$ Denied
28	$ Additional Credit
29	$ Additional Debit
30	$ Net Credit/Debit
31A	Invoice or Bill Adjust will Appear on:
31B	Bill Section Adjustment will Appear
32	BAN Number(s) / Q Account(s)
33	Explanation
34	Service Rep
35	Telephone
36	Fax
37	Date
38	Closing Notes

Field Name	$ Amount Disputed
Field Number	24
Required Field	No
Field Description	Amount Disputed in U.S. Dollars (This is the same amount as in field #9)
	Format: $1,234.56

Field Name	$ Credit
Field Number	25
Required Field	No
Field Description	The amount credited* to the carrier on the disputed items (if valid) in U.S. Dollars.
	Format: $1,234.56
	* $0.00 is posted if no adjustment is issued.

Field Name	$ Debit
Field Number	26
Required Field	No
Field Description	The amount debited to the carrier on disputed items or where BellSouth identifies items were not billed to the carrier in U.S. Dollars.
	Format:$1,234.56

Field Name	$ Denied
Field Number	27
Required Field	No
Field Description	The amount denied on the dispute.
	Format: $1,234.56

Field Name	$ Additional Credit
Field Number	28
Required Field	No
Field Description	The amount credited to the carrier when a dispute investigation identifies additional items billed in error (if valid) in U.S. Dollars.
	Format: $1,234.56

Field Name	$ Additional Debit
Field Number	29
Required Field	No
Field Description	The amount debited to the carrier on disputed items or where BellSouth identifies additional items were not billed to the carrier in U.S. Dollars.
	Format: $1,234.56

Field Name	$ Net Credit/Debit
Field Number	30
Required Field	No
Field Description	The total debit/credit applied to the dispute.
	Format: $1,234.56

Field Name	Invoice or Bill Adjust will appear on:
Field Number	31A
Required Field	No
Field Description	The Bill Date or Invoice Date a Debit or Credit adjustment appears, if one was issued.
	Format: YYYY/MM/DD

Field Name	Bill Section Adjustment Will Appear
Field Number	31B
Required Field	No
Field Description	The section of the bill where the adjustment appears. The valid values are OCC or MRC, both three (3) character fields.

Field Name	BAN Number(s)/Q Account(s)
Field Number	32
Required Field	No
Field Description	BAN Number(s) / Q Account(s) where credit or debit appears.

Field Name	Explanation
Field Number	33
Required Field	No
Field Description	Detailed Explanation of investigation for Rejection, Adjustment or Denial of the dispute. Includes information relating to Tariff or Contract Reference, Bill Validation or other supporting information. References to attachments such as spreadsheet or other document are highlighted in this section. If applicable, the date that the customer should see the adjustment on their bill is included.

Field Name	Service Rep
Field Number	34
Required Field	Yes
Field Description	Name of the BellSouth Service Rep completing the investigation and processing the credit or debit on the dispute.

Field Name	Telephone
Field Number	35
Required Field	No
Field Description	Toll Free Number of the BellSouth Center resolving the dispute.

Field Name	Fax
Field Number	36
Required Field	No
Field Description	Fax Number of the BellSouth Center resolving the dispute.

Field Name	Date
Field Number	37
Required Field	No
Field Description	The date BellSouth has completed the dispute investigation and sent the resolution to the disputing carrier.
	Format: YYYY/MM/DD

Field Name	Closing Notes
Field Number	38
Required Field	N/A
Field Description	BellSouth now considers this dispute closed. The Customer must reply within five (5) business days if they do not concur with BellSouth's findings. If they fail to reply within five (5) business days, BellSouth will consider the dispute Closed and Concurred. The carrier should remit all Undisputed monies to BellSouth.