CG-IEIK-001 Issue 4-August 1, 2005

An AVR Follow-Up Letter is forwarded to the E911 customer after telephone attempts to handle the AVR have been unsuccessful. The date the AVR Follow-Up Letter is sent to the E911customer must be noted in the Follow-Up Letter Sent section of the AVR Log.

If after two (2) weeks, the E911 customer has not responded to the AVR Follow-Up Letter, another telephone call should be made to the E911 customer. The date the telephone call is made must be noted in the "Telephone Call Made" section of the AVR Log. An example of the AVR Follow-Up Letter is shown as follows.