CHAPTER 12.0 - Error Resolution

12.2 Faxed Error Delivery

ICOs that send daily update records through BellSouth's ICONS group receive their errors via fax.

12.2.1 Faxed Error Record Layout

12.2.2 Faxed Error Layout - Fields and Description

Table J. Faxed Error Layout - Fields and Description

FIELD	EXPLANATION
1. ACT CODE	Action code. Valid codes are: I = Insert, C = Change line detail; affects a single TN, P = Main account delete; deletes main account and all subsidiary lines, E = processes main account changes to all subsidiary lines, K = change main account telephone number, L=delete single line, U=unlock, M=migrate
2. ERR1/2/3	The first error condition encountered in processing the service order; the error codes are defined in this tab; additional errors may be detected on the same order and the error codes will be populated in ERR2 and ERR3.
3.TN	Ten(10) digit telephone number
4. CUS CODE	Three(3) digit customer code
5. CS	Class of service:
	1 = Residence 2 = Business 3 = Residence PBX 4 = Business PBX 5 = CENTREX/ESSX 6 = Semi Public Coin	7 = Public Coin 8 = Mobile 9 = DPA Residence 0 = DPA Business A = Outdial Semi-Public B = Outdial Public
6. TYPE SVC	0 = Not Non-pub or Foreign Exchange 1 = Foreign Exchange inside the 911 serving area 2 = Foreign Exchange outside the 911 serving area 3 = Non-pub	4 = Non-pub and Foreign Exchange inside the 911 serving area 5 = Non-pub and Foreign Exchange outside the 911 serving area 5 = Non-pub and Foreign Exchange outside the 911 serving area 6 = PBX
7. BATCH-SEQ	For INTRADO internal use only.
8. HOUSE #	The house number may be eight(8) alpha / numeric characters. If the customer has no house number, this field should be left blank.
9. LOCATION	Additional address information can be up to twenty(20) characters.
10. DIR	Directional prefix, may be one(1) or two(2) characters. Valid entries are: "E", "N", "S", "W", "NE", "NW", "SE", "SW"
11. STREET	Street name may be up to 44 characters; thoroughfare designation may be up to six(6) alpha characters. Standard thoroughfare abbreviations should be used. This field may also contain a direction suffix. Valid entries are: E, N, S, W, NE, NW, SE, SW.
12. COMMUNITY	A 32 character field containing the fully spelled community name.
13. EXCH	A 3 or 4 character code containing the exchange code of the main account.
14. STATE	A two(2) character state code indicating the state where the line resides. Valid entries are: "AL", "KY", "LA", "MS", "TN", "GA", "SC", "NC", "FL".
15. TAR	Six(6) digit Taxing Area.
16. NAME	A thirty-two(32) character field containing the listed name of the customer account.
17. MAIN ACCOUNT	A ten(10) digit telephone number, which is the customer's main account.
18. SO#	Service order number.
19. COMMENT	Comment field used by INTRADO. May be used to explain why the update was made to the database, i.e., "NRF".
20. SO REC DATE	The date the update was applied to the database.
21. LAST MOD	Last modified. The program ID, date and time of the update to the database.
22. CP DATE	The completion date of the service order
23. USERID	The user ID of the INTRADO employee making the update to the database.