CHAPTER 6.0 - Manual Clarifications

6.14 Invalid TN [Telephone Number]

Explanation This clarification is typically generated for one of the following reasons:

SCENARIO A:
The telephone number entered in the TN field may not have been formatted properly.

OR

SCENARIO B:
When using LENS to enter an order, the CLEC must specify the area in which the line will exist. For example, in Florida, a CLEC has three choices for area: FL-North, FL-South, FL-Southeast. If the wrong area is selected, the Invalid TN clarification will be generated.

OR

SCENARIO C:
The telephone number may have been typed incorrectly. Common errors include missing or transposed digits.

Resolution SCENARIO A:
The telephone number should be entered as ten digits with no spaces or dashes. For example, 5615551212 is a valid entry while 561-555-1212, 561 555 1212, and (561) 5551212 are all invalid.

For additional information regarding telephone number entries:

Access the BellSouth Business Rules for Local Ordering, Data Element Dictionary using the BBRLO Search Tool.

Review rules associated with the telephone number (ATN) field. The ATN field is located within Administrative Section of each service request form (e.g., LSR, EU, DL, etc.).

For BBRLO Search Tool directions, click here.

SCENARIO B:

Ensure the appropriate area is selected.

Consult the BellSouth Pre-Order Business Rules Appendix for a mapping of NPAs to areas.

SCENARIO C:
Ensure the accuracy of the data entered.

Explanation	This clarification is typically generated for one of the following reasons:
	SCENARIO A: The telephone number entered in the TN field may not have been formatted properly.
	OR
	SCENARIO B: When using LENS to enter an order, the CLEC must specify the area in which the line will exist. For example, in Florida, a CLEC has three choices for area: FL-North, FL-South, FL-Southeast. If the wrong area is selected, the Invalid TN clarification will be generated.
	OR
	SCENARIO C: The telephone number may have been typed incorrectly. Common errors include missing or transposed digits.
Resolution	SCENARIO A: The telephone number should be entered as ten digits with no spaces or dashes. For example, 5615551212 is a valid entry while 561-555-1212, 561 555 1212, and (561) 5551212 are all invalid.
	For additional information regarding telephone number entries: Access the BellSouth Business Rules for Local Ordering, Data Element Dictionary using the BBRLO Search Tool. Review rules associated with the telephone number (ATN) field. The ATN field is located within Administrative Section of each service request form (e.g., LSR, EU, DL, etc.).
	For BBRLO Search Tool directions, click here.
	SCENARIO B: Ensure the appropriate area is selected. Consult the BellSouth Pre-Order Business Rules Appendix for a mapping of NPAs to areas.
	SCENARIO C: Ensure the accuracy of the data entered.