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Introduction / Revision History
• Purpose
Version Information

1. Audience
   1.1 Audience
   
Types of Errors
2.1 Categories
2.2 Process Overviews

Auto Clarifications (7000-7999)
3.1 Navigation Tip
3.2 7020 - Num xxx Tel No xxx TN [Telephone Number] Not Found In CRIS [Customer Records Information System]
3.3 7055 - NUM xxx TelNo xxx Account Is Final
3.4 7400 - CLEC Does Not Own This Account
3.5 7905 - RSAG [Regional Street Address Guide] xxx Incorrect Community, Incorrect Zip Code Or Invalid Address Format

Auto Clarifications (8000-8999)
4.1 Navigation Tip
4.2 8187 - USOC [Uniform Service Order Code] May Not Appear On Request. Format SAE [Services and Equipment] 431
4.3 8940 - Call Forwarding Number Missing Or Invalid
4.4 8970 - FID RCU [Restrict Casual Use] With TWC [Three-Way Calling] Found On Same Line As 3-Way Calling USOC

Auto Clarifications (9000-9999)
5.1 Navigation Tip
5.2 9481 - LNUM [Line Number] xxx Feature Does Not Exist On Account To Disconnect
5.3 9496 - TNS xxx 66 On LNUM xxx00001 Not Found On EATN [Existing Account Telephone Number] xxx For Act xxx
5.4 9515 - WKG SVC- Input ADL, Conversion Order Or Note Abandoned Station
5.5 9529 - Cannot Restore A Line Which Is Not Suspended/Denied
5.6 9602 - USOC [Uniform Service Order Code] xxx Already Exists On Customer Record
5.7 9627 - All Customer Records Are Final For This Number
5.8 9641 - Requested Activity Already Pending
5.9 9860 - Unable To Handle Request; End User Account Frozen
5.10 9861 - ADSL Not Allowed With This Service

Manual Clarifications
6.1 Navigation Tip
6.2 BAN [Billing Account Number] xxx (Invalid, Incorrect, Missing, etc.)
6.3 Caller ID
6.4 Duplicate PON [Purchase Order Number]
6.5 Incorrect CSR [Customer Service Record]
6.6 Incorrect Listing
6.7 Invalid ACT Type [Activity Type]
6.8 Invalid Address
6.9 Invalid Class Of Service
6.10 Invalid FID [Field Identifier]
6.11 Invalid Mailbox
6.12 Invalid PIC/LPIC
6.13 Invalid REQ Type [Requisition Type]
6.14 Invalid TN [Telephone Number]
6.15 Invalid TOS [Type of Service]
6.16 Invalid USOC [Uniform Service Order Code]
6.17 LSO [Local Serving Office] xxx (Invalid, Incorrect, Missing, etc.)
6.18 No Longer CLEC Customer
6.19 PG - Page of Total
6.20 Pending Order
6.21 Ringmaster
6.22 RPON [Related Purchase Order Number] In Clarification
6.23 Working TN [Telephone Number]

Conclusion
7.1 Assistance for CLECs

Appendix A. Appendix - Acronyms