LENS Inquiry functions are used to view and validate LSR information about a prospective or existing customer during the pre-order process. The following are LENS Inquiry functionalities:

Address Validation: Verifies the end user's address and confirms that the address is 911/E911 compliant. This functionality is performed before most other LENS functionalities.

View Features and Services: Returns lists of available features and services for specific switches.

Reserve Telephone Numbers: Reserves selected telephone numbers for later use in Firm Orders.

Reserve Miscellaneous Account Numbers (MANs): Reserves MANs for use within 30 days and allows for viewing previously reserved MANs.

View Installation Calendar: Returns the estimated work schedule of the central office specific to the prospective end user's address.

View Customer Record (CSR): Returns the (Customer Service Record) CSR of the CLEC's own end users and BellSouth's non-restricted account, including credit history, based on a 10-digit account number, 10-digit miscellaneous account number, complete circuit number, or partial circuit number.

View Multiple Customer Records (CSRs): Returns up to four Customer Service Resords (CSRs) for non-complex accounts on a single inquiry.

View All: Returns all information associated with an LSR, including the Customer Service Record, Address Validation information, Features and Services, Telephone Number Reservation options, and the Installation Calendar.

Estimate Due Date: Returns a potential due date for the possible Firm Order you would like to place.

View PIC/LPIC Carriers: Returns the PIC/LPIC carriers available to the end user and allows you to locate carriers for possible later use in Firm Orders.

View Loop Makeups: Returns loop makeup details on existing facilities owned by the CLEC or BellSouth or on new/spare facilities owned by BellSouth. You can also create reservations for new/spare facilities.

Cancel Facilites Reservation: Cancels previously placed reservations for new/spare facilities owned by BellSouth.

View Cable/Chan Pair Status: Returns the status of specific wire center cable/channel pair designations in your loop inventory.