Local Online Ordering Tutorial

 

Module 4
LENS Bulk Orders
Topic 4.1: Submit a Bulk Order Manually
Topic 4.2: Upload Bulk Order Files
Topic 4.3: View a Bulk Order
 

 

4.1 Submit a Bulk Order Manually

Scenario: You want to group several similar orders for submission in one transaction.

1. From the Main Menu, click "Bulk Orders".

The Bulk Ordering Page is displayed.

2. Click "New Bulk Order".

The Bulk Order Entry Page is displayed.

3. Populate the fields as required or necessary.

4. Click "Submit".

If your LSR is complete and accurate you will receive an Acknowledgement. If you do not receive an Acknowledgement, you may have entered a duplicate PON or made a fatal LSR error.

If the PON is a duplicate, LENS will prompt you to provide a different PON and resubmit the LSR.

If an error exists in your LSR, LENS displays the Error List Page:

  • To review the error, click the corresponding link.
  • After correcting the error, click "Return to Error List Page".
  • Click "Resubmit LSR".

Note:

You must be the owner of the account(s) to submit Bulk Orders.

Bulk Orders can be placed for Disconnect, Deny, Restore Full Account or Restore Denied Account and Suspend Full Account activity types. All orders must have the same Request Type, Activity Type, and Service Type. Bulk Orders can contain as many as 100 orders.

 
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