Scenario: You need to review or update the directory delivery information and/or the directory types and quantities.

While creating or viewing a Customer Service Record (CSR), you clicked the "Directory Info" link at the bottom of an LSR screen and the Directory Delivery Information screen appeared.

1. Review the Directory Delivery Information and edit as needed.

2. In the Directory Options, specify quantities and directory types for as many as three different directories.

Note:

The "Directory Quantity Annual" field represents the number of directories requested for annual delivery and the "Directory Quantity New Connect" field represents the number of directories requested for interim delivery. Each filed is limited to 4 numerics.